Customer Service Executive (Norwegian)

Do you want to join us on our journey to change the travel industry? Sembo is building the coolest product in travel history. Do you have what it takes to work in a fast paced and customer focused environment? If so, then you want to join us, and we want you!

We are looking for a Customer Service Executive (Native Norwegian language) to join our growing team in Palma. We offer a competitive salary and several benefits, which includes...

• Contribution to gym membership
• Centrally located office in Palma
• Great holiday days allowance
• Free snacks and drinks at the office
• Generous contribution to personal hotel reservations

You would:

• Offer excellent Customer Service via call, email and chat
• Support growth in customer service reviews via different social channels
• Adapt to customer needs and provide a seamless customer experience 
• Tailor your communication method to deal with each customer’s needs
• Support sales growth in all business areas 
• Assist in any operational requirements 
• Work together within a team to achieve overall Departmental targets

We need you to:

• Be fluent in both Norwegian and English language both spoken and written
• Ability to learn new inhouse and external systems
• Think outside the box to ensure all customer requirements are met
• Be flexible and support a 7 day a week operation 
• Have a passion for travel

Sembo is part of the Stena Sphere, one of Sweden's largest family-owned corporate groups.