Do you want to join us on our journey to change the travel industry? Together, we’re building the coolest product in travel history, and we’d love for you to be part of it! Are you excited to contribute your skills in a fast-paced and creative environment? If so, then you want to join us, and we want you!

As a Credit and Collections Coordinator, your key mission is to cultivate and strengthen the financial relationships with our valued clients and third-party operators. You’ll play a vital role in maximizing contract performance to surpass departmental targets, while fostering essential connections both within and outside our organization. As part of the dedicated Finance team at Sembo Group—which oversees key areas such as Sembo, NordBeds, and EOF (European Online Flight)—you’ll help shape and maintain our financial ecosystem.

You'll be based at our head office in Helsingborg and will join our dynamic finance team. Your role will involve occasional travel, including visits to our office in Palma de Mallorca. As part of our positive and friendly company culture, you'll have the opportunity to work alongside amazing colleagues in an international atmosphere.

Who We're Looking For:

We’re looking for someone with experience in credit management and accounts receivable, with a proven ability to identify the best financial solutions for various timeframes. Even if you don’t meet all our criteria, we still encourage you to apply—we believe the right attitude and willingness to learn are just as important.

Some Perks of Working at Sembo:

• Hybrid work setting with flexible hours.
• Work from anywhere for up to three weeks a year
• Spend time working from our Palma or Wroclaw offices.
• Enjoy a paid day off on your birthday.
• Receive a 5000 SEK annual healthcare allowance.
• Go to the gym during working hours.
• Join us for our annual kick-off, previously held in Palma.
• Get generous staff discounts on accommodations worldwide.
• Enjoy free snacks and drinks at the office.

What You’ll Be Doing:

• Prepare, verify, and send statements of accounts and invoices to our B2B clients
  
• Maintain communication with clients via email and telephone to ensure timely payments as per agreements.
• Collaborate with Customer Service, IT, and other departments to promptly resolve disputes or questions.
• Regularly reconcile the accounts receivable ledger and update it to ensure accurate financial records
• Assist with cash posting and monthly account reconciliations
• Investigate incoming questions and payments

What Will Help You Succeed in This Role:

• A Bachelor’s degree in Accounting, Finance, or a related field, or equivalent education.
• A solid understanding of and experience working with Swedish accounting regulations.
• Strong negotiation, communication, and decision-making skills.
• Excellent attention to detail in both documentation and communication.
• An independent drive and comfort in handling challenges with a calm and focused approach.
• Proficiency in Excel.
• Fluency in written and spoken English.
• Ability to generate new ideas and understand market dynamics.
• Solid understanding of suppliers and market dynamics.
• Availability to work at our Helsingborg office two to three days a week.

Nice to have: 

• Familiarity with Microsoft Dynamics NAV or Business Central
• Knowledge of a Scandinavian language and/or Spanish is a plus
• Experience working within a European tour operator, bedbank, or OTA (Online Travel Agency)

Our Recruitment Process:

First, you'll have a 30-minute digital chat with HR to get to know each other.

Then, you'll have a 30-45 minute digital meeting with our Head of Finance.

Next, you will have an in-person meeting at our Helsingborg office with the Head of Finance and team members, lasting around an hour.

Finally, you'll have a 30-minute digital meeting with Bruno, our Head of Purchasing & B2B Distribution.

At Sembo Group, we believe in challenging the status quo. No workflow or process is so established that it cannot be improved by your energy and initiative. We value and actively implement good ideas, fostering an environment where innovation thrives.

We're excited to welcome you to Sembo and look forward to reading your application!

Sembo Group is part of Stena Line Travel Group and of the Stena Sphere, one of Sweden’s largest family-owned corporate groups.